Code of Conduct

Introduction

Maven Mule is committed to the success of our customers. Our commitment to customer success goes hand-in-hand with our core values of personal integrity, trust, respect, accountability, courage and innovation. These are far more than just words: core values are embodied in the decisions and actions that each of us undertake every single day. Code of Conduct outlines how Maven Mule does business and reinforces how our core values directly impact on our ability to deliver success to our customers. Code of Conduct should be used as a tool to help you always do the right thing, in any situation.

Raising questions and reporting concerns

Living our core values is inconceivable without transparency, open communication and good faith. If you are ever unsure or feel that the Code of Conduct is being violated within Maven Mule, or if you observe questionable behaviour by our partners or people we do business with, we ask you to speak up sincerely and honestly. Talk to your manager within Maven Mule. Remember, it is your responsibility to act appropriately until the situation has been addressed. It does not matter whether your report turns out to be true, but you must make it with the best intentions. In return, the company is committed that all reports are treated promptly with trust, respect and in a professional manner - no potential retaliation will be tolerated. You don’t ever need to be afraid of asking questions or reporting potential issues. You may also share concerns anonymously by submitting a contact us form on our website, or by writing an email to management@mavenmule.com . Violations of this Code and other company policies are taken seriously. Consequences may include even termination of employment.

Expectations for Managers

If you managing a team within Maven Mule, you have an additional responsibility to set the right tone for your team, by doing the following:

• Lead by example, always choosing the ethical course of action.
• Speak up when you see a problem and encourage others to do the same.
• Make sure your direct reports understand this Code and what is expected of them.
• Always be receptive to questions and concerns, and make sure that issues are directed to the people who can help.
• Escalate matters that may indicate a violation of the Code or any other company policy to your manager, HR, or through the website contact us form.